When a company is registered for income tax in Nepal, the Inland Revenue Department will provide the taxpayer with the username and password. The taxpayer should use its username for the online submission of an income tax return, VAT return, or excise return. The online portal of IRD requests that the taxpayer change their username and password after providing them. Many taxpayers have forgotten their username and password.
But there is no reason to worry. Just follow the steps and get your username and password recovered:
1. Visit https://taxpayerportal.ird.gov.np/taxpayer/app.html.
2. At the top right corner, click the plus sign before General
3. A new page will Open
4. Enter your PAN number in the PAN field
5. Your taxpayer name, username, email ID, and phone number will be displayed. (Full email and phone numbers will not be revealed for privacy purposes.)
6. Set the password and confirm the password in the given field.
7. The OTP is sent to the registered mobile number for confirmation.
8. Enter the OTP and get your username and password recovered.